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Privacy Policy

Updated 25/10/2024

Hotspot Burgers (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, https://hotspotburgers.co.uk/ (the “Website”), or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information: This includes your name, email address, phone number, and postal address.  
  • Order information: This includes information about the food you order, your delivery address, and your payment information.
  • Website usage information: This includes your IP address, browser type, operating system, referring URLs, and pages visited on our Website.
  • Device information: This includes information about the device you use to access our Website, such as your device type, operating system, and unique device identifiers.   
  • Location information: This includes your device’s location when you use our Website or our services.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process your orders: We use your contact information, order information, and payment information to process and fulfil your orders.  
  • To communicate with you: We may use your contact information to send you order updates, respond to your inquiries, and provide you with customer support.
  • To improve our Website and services: We may use your website usage information and device information to analyze trends, administer the Website, and improve our products and services.
  • To personalize your experience: We may use your information to personalise your experience on our Website and to recommend products or services that may be of interest to you.  
  • To send you marketing communications: With your consent, we may use your contact information to send you marketing emails or other communications about our products and services.
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations. 

3. Disclosure of Your Information

We may disclose your personal information to the following third parties:

  • Service providers: We may share your information with service providers who assist us with payment processing, delivery, marketing, and other essential functions.  
  • Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect our rights or the safety of others. 

4. Your Privacy Choices

You have the following choices regarding your personal information:

  • Access and correction: You can access and correct your personal information by contacting us at the contact information below.  
  • Marketing communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any marketing email or by contacting us at the contact information below.
  • Cookies: You can disable cookies in your browser settings. However, please note that some features of our Website may not function properly if cookies are disabled.  

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information. 

6. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website and notify you by email if the changes are material. 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Address: Hotspot Burgers New Rd, Newhaven BN9 0DF, United Kingdom

Email: hotspotburgerbarandgrill@gmail.com

9. Additional Information

This Privacy Policy applies only to information collected by Hotspot Burgers. It does not apply to information collected by any third-party websites or services that may be linked to our Website.

By using our Website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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